{"id":13,"date":"2026-07-29T08:30:14","date_gmt":"2026-07-29T08:30:14","guid":{"rendered":"https:\/\/datastreamconnect.com\/?page_id=13"},"modified":"2026-07-29T15:54:27","modified_gmt":"2026-07-29T15:54:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/datastreamconnect.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Refund & Return Policy<\/h1>\n

Last Updated:<\/strong> July 29, 2026<\/p>\n

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.<\/p>\n

Returns<\/h2>\n

We accept returns within 7 days<\/strong> of receiving your order.<\/p>\n

To be eligible for a return, the item must:<\/p>\n

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  • \n

    Be unused, unworn, and unwashed.<\/p>\n<\/li>\n

  • \n

    Be in its original condition with all tags attached.<\/p>\n<\/li>\n

  • \n

    Be returned in its original packaging.<\/p>\n<\/li>\n

  • \n

    Be accompanied by proof of purchase or your order number.<\/p>\n<\/li>\n<\/ul>\n

    Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.<\/p>\n

    Non-Returnable Items<\/h2>\n

    The following items cannot be returned:<\/p>\n

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    • \n

      Products that have been worn or washed.<\/p>\n<\/li>\n

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      Items without original tags or packaging.<\/p>\n<\/li>\n

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      Clearance, sale, or discounted items (unless received damaged or defective).<\/p>\n<\/li>\n

    • \n

      Gift cards (if applicable).<\/p>\n<\/li>\n<\/ul>\n

      Exchanges<\/h2>\n

      We offer exchanges for:<\/p>\n

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      • \n

        Incorrect size<\/p>\n<\/li>\n

      • \n

        Wrong color received<\/p>\n<\/li>\n

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        Defective or damaged products<\/p>\n<\/li>\n

      • \n

        Incorrect item delivered<\/p>\n<\/li>\n<\/ul>\n

        Exchange requests must be submitted within 7 days<\/strong> of delivery and are subject to product availability.<\/p>\n

        Refunds<\/h2>\n

        Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.<\/p>\n

        If approved:<\/p>\n

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        • \n

          Refunds will be processed within 5\u201310 business days<\/strong>.<\/p>\n<\/li>\n

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          The refund will be issued using the original payment method whenever possible.<\/p>\n<\/li>\n

        • \n

          Depending on your payment provider, it may take additional time for the refund to appear in your account.<\/p>\n<\/li>\n<\/ul>\n

          Shipping charges are non-refundable unless the return is due to our error.<\/p>\n

          Damaged or Incorrect Orders<\/h2>\n

          If you receive a damaged, defective, or incorrect item, please contact us within 48 hours<\/strong> of delivery with:<\/p>\n

            \n
          • \n

            Your order number<\/p>\n<\/li>\n

          • \n

            Clear photos of the product<\/p>\n<\/li>\n

          • \n

            Photos of the packaging (if applicable)<\/p>\n<\/li>\n<\/ul>\n

            We will resolve the issue by offering a replacement, exchange, or refund where appropriate.<\/p>\n

            Return Shipping<\/h2>\n
              \n
            • \n

              Customers are responsible for return shipping costs unless the return is due to our mistake or a defective product.<\/p>\n<\/li>\n

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              We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.<\/p>\n<\/li>\n<\/ul>\n

              Order Cancellations<\/h2>\n

              Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process after delivery.<\/p>\n

              Contact Us<\/h2>\n

              If you have any questions regarding our Refund & Return Policy or need assistance with a return, please contact our customer support team.<\/p>\n

              We are committed to providing excellent customer service and ensuring a smooth shopping experience for every customer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              Refund & Return Policy Last Updated: July 29, 2026 Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help. Returns We accept returns within 7 days of receiving your order. To be eligible for a return, the item must: Be unused, unworn, and unwashed. Be in its original condition with all tags attached. Be returned in its original packaging. Be accompanied by proof of purchase or your order number. Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return. Non-Returnable Items The following items cannot be returned: Products that have been worn or washed. Items without original tags or packaging. Clearance, sale, or discounted items (unless received damaged or defective). Gift cards (if applicable). Exchanges We offer exchanges for: Incorrect size Wrong color received Defective or damaged products Incorrect item delivered Exchange requests must be submitted within 7 days of delivery and are subject to product availability. Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved: Refunds will be processed within 5\u201310 business days. The refund will be issued using the original payment method whenever possible. Depending on your payment provider, it may take additional time for the refund to appear in your account. Shipping charges are non-refundable unless the return is due to our error. Damaged or Incorrect Orders If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with: Your order number Clear photos of the product Photos of the packaging (if applicable) We will resolve the issue by offering a replacement, exchange, or refund where appropriate. Return Shipping Customers are responsible for return shipping costs unless the return is due to our mistake or a defective product. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items. Order Cancellations Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process after delivery. Contact Us If you have any questions regarding our Refund & Return Policy or need assistance with a return, please contact our customer support team. We are committed to providing excellent customer service and ensuring a smooth shopping experience for every customer.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/datastreamconnect.com\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/datastreamconnect.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/datastreamconnect.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/datastreamconnect.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/datastreamconnect.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":3,"href":"https:\/\/datastreamconnect.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":22382,"href":"https:\/\/datastreamconnect.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/22382"}],"wp:attachment":[{"href":"https:\/\/datastreamconnect.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}